The Lenovo A319 phone is one of the best options for lovers of budget gadgets. The manufacturer has a good reputation, and the smartphone itself is quite inexpensive. However, no matter how reliable the device is, one day you may encounter technical problems.
Many people are concerned about the question: what to do if the A319 does not turn on? And what if Lenovo a319 does not turn on and is stuck on the splash screen? Many users of this gadget have encountered this problem. Since it is very common, we suggest that you familiarize yourself with the main options for solving it.
Option #1. Reboot
We are all accustomed to the fact that if some equipment does not work, then it needs to be rebooted. And it is not at all necessary to find out why exactly it does not start or starts to turn on, but does not load completely. There are a huge number of reasons for failures, and even experts cannot always name the problem you encountered in a particular case.
So if Lenovo A319 does not boot or freezes when turned on, the best and easiest way to resolve the issue is to reboot the phone.
Have you tried rebooting your device but that didn't help? Then repeat it five more times. Getting the system to boot normally is not so easy, but repeated reboots are successful in the vast majority of cases.
You can also try holding down the Home button, as well as the Power and Volume keys at the same time. Some Lenovo models, including the A 319, respond to such an impact and stop hanging.
The main advantage of these methods of solving the problem is the absence of any risk to the phone and the data stored on it. This is their main difference from the methods of bringing the phone back to life, which we will consider further.
The phone keeps freezing - update the android software
If the problem is not caused by the application, look for a software update, it may appear.
To do this, go to “Settings”. Click About Device > and go to Software Update. Select check now and install if available.
The developers know very well how their firmware works, and if they receive a lot of notifications about freezes and crashes, they release fixes.
However, the opposite happens: the new version starts to freeze, then you should return to the old one. This can be done through a reset.
Option #2. Hard Reset
If a simple reboot does not help, and Lenovo a319 still does not turn on or does not load beyond the splash screen, you need to resort to more radical measures. The best option is to reset all settings, or, in other words, Hard Reset the phone. This is quite simple to do - you just need to go into Recovery mode.
To make it easier for you to complete this procedure, we offer a simple algorithm:
- Turn off the phone by holding down the power key for 10-15 seconds.
- Press the Power and Volume Down keys at the same time. You can do this with one hand, but we recommend using both. There have been cases when, through negligence, people dropped the device while trying to press both buttons with the fingers of one hand.
- We wait for the manufacturer’s logo to appear, and after a few seconds we find ourselves in Recovery mode.
- Using the volume down and up buttons, select the “Wipe Data” item. It involves deleting all data and settings from the phone. This way, whatever the software problem is, you will most likely fix it.
- The system will ask if you really agree to delete all data. Confirm your actions and wait about a minute. Next, agree to reboot the device and wait for the updated software to download.
If all systems start normally and the phone functions the same as it did before the problems arose, then congratulations - you have found a relatively simple and painless way to resolve the issue. If the phone still does not turn on, or the download does not go beyond the screen saver, you can only resort to the third method.
Option #3. Flashing
The third method is the most radical, but it is definitely worth using if the phone suddenly turns off, does not turn on, or freezes. We act according to simple logic - if the system cannot be restored, then it should be replaced. In the case of computers and laptops, we usually reinstall the operating system, and for phones, changing the firmware works.
First, download the firmware to your computer, and then transfer it to the memory card installed in the phone. The firmware is downloaded as an archive, and there is no need to extract files from it. We throw it on the map exactly in this form.
Now we go to Recovery in exactly the same way as in the previous case, that is, by holding down the power and volume buttons. If there are installation files on the memory card, the system will recognize them and offer you the following option: install zip from sdcard. This is exactly what we need if the phone turns off and we need to change the firmware. We confirm the actions by starting to download the file.
Lenovo stuck - turn it off and on
Turning off the phone for a few seconds will refresh and clear the RAM and restore the device to standard operation.
Some applications and processes may freeze if there is not enough memory: RAM and phone.
Check by going to Settings > Storage and remove or move to a memory card if your phone supports it.
Make sure all apps are up to date - many developers provide updates to improve performance.
Open Play Store. Click on the icon, then click on “My apps and games.” You will see a list of available updates for installed applications.
Click update all. To update apps individually, tap the app and then tap Update.
If your Lenovo phone freezes frequently, then it may have an application installed that is not working properly and is consuming too much of the device's resources.
If you're having problems after installing or using a specific app, try uninstalling it to see if that solves the problem.
The phone is stuck on the screensaver - what should I do?
The easiest way to solve the problem is to reboot the device multiple times. Sometimes it helps to restore the functionality of the device. It is necessary to hold down the power button until the device restarts 5-6 times. If everything goes well, your Lenovo phone will turn on and you will be able to access your files.
Simultaneous key press
Sometimes holding down the power button, volume key and home button helps.
Reset
If the method above did not help and the phone still froze when turned on, then you need to reset it to factory settings.
Important! During the Hard Reset process, all important data will be deleted, so it is recommended to backup your files.
A hard reset is performed using a special Recovery menu. The algorithm of actions is described in this material.
Flashing
If Lenovo A319 does not turn on and even after resetting the settings it is stuck on the logo, then you need to reflash it. You can flash the device from your computer or simply upload the zip archive to your phone, go to the Recovery menu and select the appropriate item -> more details here.
If you have found another way to deal with the “Lenovo A319 stuck on the logo” problem, write in the comments.
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52 comments
Question about the problem of turning on Lenovo A319. In general, the same problem as was voiced by many - after the battery was completely discharged and the phone was unable to charge in the next two hours, after charging the gadget simply froze. When charging, the battery charge indicator did not respond as usual, but the reason was explained that the battery was completely discharged. When the phone was turned on, the suspicions that the phone had failed were completely confirmed. Moreover, the phone served faithfully, as a result of which the shortcomings of the system - such as the inability to update applications installed on the phone due to lack of memory, although there was a 4 GB flash card, and more than 2 GB remained free - were considered not significant by me, because I was satisfied with the functionality of the phone.
Megafon did not file a complaint with the seller at the communication salon, because... The diagnostic period was too long, and the option of remaining without communication was not suitable. Impaired memory functions were discovered after a month of using the gadget. After the phone “freezes”, namely: when turned on, it does not load beyond the “Lenovo” logo. When turned on, after the “Lenovo” logo, vibration occurs and the smartphone turns off. After which it starts again. All this happens by itself, that is, it turns on and off. Moreover, endlessly, without responding to button presses, without stopping, you can only stop it by manually removing the battery. After 4 months of use, it was decided to go to the salon and use the warranty card for free diagnostics.
The diagnosis was refused due to visible mechanical damage. So, having gone to the forum, and seeing that the problem is not isolated, the QUESTION is: isn’t this model recognized as a defect at all? And how right is the representative and seller in refusing me services? And how can I not be disappointed in the gadget I have chosen?! Because I think that if a problem has been discussed for a long time and has occurred repeatedly, and I, as a buyer, was not informed about it at the time of purchase - do I have the right to compensation?
Lenovo phone freezes when turned on and does not turn on
This can happen if you install software from unverified sources. A return (reset) will return the phone to its “original” state (as after purchase).
Also, the problem can be solved (not always, of course, depends on the specific one) by changing the firmware. This can be done independently or at a service center.
Just keep in mind that erroneous actions or inappropriate firmware can completely ruin your Lenovo.
CONCLUSION: Of course, it is impossible to take into account all the points. I described only the basic ones. If they didn’t help you, use a friend in the form of a comment function. Good luck.
The Lenovo A319 phone is one of the best options for lovers of budget gadgets. The manufacturer has a good reputation, and the smartphone itself is quite inexpensive. However, no matter how reliable the device is, one day you may encounter technical problems.
Many people are concerned about the question: what to do if the A319 does not turn on? And what if Lenovo a319 does not turn on and is stuck on the splash screen? Many users of this gadget have encountered this problem. Since it is very common, we suggest that you familiarize yourself with the main options for solving it.
Diagnostics
Have you noticed that your tablet won't turn on or charge? Preliminary disassembly of the device, looking for a broken part or fallen wiring, is not the best solution. It is much more effective to conduct an initial diagnosis and find out the reasons why the accessory does not turn on or charge.
The problem is that why the device turns off on its own is not so easy to figure out, because even flagship models only need a couple of months of operation to start freezing. And now the gadget just turns off and doesn’t turn on, and doesn’t respond to charging. What to do if this happens?
Have you spilled water on your tablet or dropped it, but your Android just turned off and won’t turn on and doesn’t respond to charging? The problem most likely lies in the software.
The reason that the tablet switches off and, at best, the logo lights up at startup, and then the device suddenly turns off, could be an OS update.
If it does not turn on at all, then it is worth checking the serviceability of the battery and charger. It is possible that the device simply suddenly discharged. If it does not turn on, there may simply be no power. How to fix such a breakdown and what not to do?
Restoring factory settings if your Lenovo phone freezes
As a last resort you can. Before you do this, please note the following points:
Resetting will delete all phone data and media files. They will be lost and will not be restored unless previously synced or backed up.
Therefore, you should back up all important data and files. Also make sure that the battery level is at least 35%, or the phone is connected to a charger.
Make sure you don't forget your Google username and password. They will be needed to unlock your phone after a factory reset.
Phones running Android 5 or higher may have security enabled, which means that after the reset, you'll need to sign in with the same Google account you previously used.
Problems with the power supply
If the tablet charges but does not turn on, the OS is to blame. But if the gadget refuses to even charge, what is the reason for the breakdown? Here, the Lenovo Yoga Tablet may have problems with the power supply, which can easily fail if used incorrectly.
Your tablet won't turn on? Remember the last time it was charging and whether the indicator was on then. After that, take the power supply and test it on other accessories. Gadgets not responding at all? This means that the main reason that the tablet does not start is a faulty power supply.
And if the devices are charging smoothly, but the Lenovo device still does not start, then it is worth checking two other possible breakdowns - the battery and the power connector. A device with such symptoms does not start due to a dead and completely discharged battery.
The guess is checked in the same way as with the power supply - just move the battery to another device, and then connect the device to the network. If the battery starts to charge, the tablet does not work due to a broken connector. I ignored all your actions and the other gadget did not start - the battery needs to be changed.
virtual expert
If you still have questions, ask them to a virtual expert, the bot will help you find the problem and tell you what to do. Talk to him about life or just chat, it will be interesting and informative!
What to do if your Lenovo phone does not turn on?
If you encounter a problem that your Lenovo phone does not turn on, you need to do a little diagnostics yourself. And, perhaps, you can fix the problem yourself at home, without going to a service workshop. Of course, this depends on the complexity of the damage and therefore we suggest familiarizing yourself with the most obvious reasons.
Hardware failures
Not only an unexpected system update causes the tablet to turn off, but also various hardware failures. This could be either a manufacturing defect or the consequences of improper use of the tablet.
Excessive humidity or low temperatures can cause condensation to corrode the board. Extreme temperatures also cause battery degradation. Therefore, you should not immediately complain about the update if the accessory is switched off. This may be a consequence of improper use. Hardware failures are much more serious than a software failure, so you shouldn’t fix them yourself.
When disassembling the gadget, you can additionally damage several tracks and only aggravate the situation. Not to mention, when cleaning a board from rust, never pour alcohol into it. The permissible maximum is to wipe the damaged area with soaked cotton wool, after which remove the remaining dangerous solution with a regular damp cloth.
Firmware, update
Often, due to incorrect operation of the Android operating system, malfunctions occur and you are faced with the fact that your Lenovo phone does not turn on. Reasons that contribute to this:
- the system does not have anti-virus protection;
- using a large number of applications from unknown developers;
- Software garbage is not cleaned;
- The phone's memory is maximally full.
Problems related to software errors can be solved in three ways:
- reset settings to factory settings;
- update or flashing.
Reflashing should be a last resort, but it eliminates most of the defects caused by platform functionality failures.
OS errors
Most often, accessories turn into “bricks” due to errors in the OS. The reason for this is an update or incorrect installation of pirated firmware by the user, after which the Lenovo tablet stopped starting.
This is a common problem and it’s quite easy to fix; the main thing is not to panic and not to use methods that are dangerous to the device when disassembling. Do not close any contacts and preferably do not touch the inside of the device at all. This will void the warranty until you find out the cause of the problem.
We reset the system
If you didn’t reflash anything, and the harbinger that the Lenovo tablet turned off and the screen went dark was an ill-fated update, then the only solution is to reset the system. You need to use factory or user backups to remove all manipulations with the OS. This will also delete all information with media files stored on the device. However, the SD card will not be affected.
You need to hold down the Volume Down and Power buttons so you can launch Recovery. This is an application built into the board's memory. It shows all the basic information about the accessory and allows you to perform basic manipulations with the device’s memory.
There, find the file management button and “factory reset”, after which a reboot will occur. Within a minute, you will again have a fully working device at your disposal without any hint of a previous breakdown.
If Recovery does not start, try repeating the steps described above after the gadget is completely discharged. To do this, leave it for several days so that the residual battery charge evaporates, and then connect it to power again for 10-20 minutes.
Have you done everything according to the instructions, but the tablet does not start or constantly reboots? Then a simple system rollback will no longer help the device and you will need to completely reflash the accessory.
Trouble-shooting
In this section, we will look at the most common faults that cause Lenovo to not turn on:
- Complete battery discharge and other related battery problems.
- Firmware update failures.
- Software problems.
- Virus attack.
- Mechanical damage to internal parts.
Battery completely discharged
Battery problems can be temporary or permanent, and they have different solutions:
Incorrect system update
From time to time, the Android OS firmware and its shell are updated, but glitches may occur during the process. Often, after installing a new version of the system, equipment turns into a non-working “brick”. However, do not rush to replace it with another model; this can be solved by rolling back to factory settings.
It is done using Recovery Mode. Three buttons are pressed simultaneously in the following sequence:
- Volume rocker.
- Without releasing the previous one, return to the Desktop key.
- In parallel with them there is a power on and off button.
A menu will appear on the screen. The pointer moves with the volume rocker up and down respectively. You must select Factory Reset, confirm your choice and wait for the process to complete.
If after this the smart device does not work, then you need to contact a specialist, and he will do the flashing of the system himself.
Software glitches
Even more often, Android-based cell phones do not start due to various kinds of software glitches. The manufacturer and system developers have provided for such scenarios, so they advise resetting the settings in such cases. We have already discussed how to do it above.
Please note that pressing the keys in succession will not work to start recovery mode on some models. It is started by a special button on the end of the case, which looks like a small hole, using a needle or a special pin that comes with the kit.
Viruses
Viruses are another popular reason for difficulties with Android technology. They arrive by downloading files and applications from unknown sources, and can seriously damage system data necessary for startup. Most likely, a flashing will be required, which will completely delete the information. But in some cases, service center specialists still undertake manual cleaning of the system storage from viruses and malware.
You can avoid this outcome by first downloading anti-virus software, for example, Dr.Web or ESET.
Mechanical damage and moisture ingress
Let's look at the most popular types of mechanical damage that prevent switching on:
- Screen failure (malfunction of the cable, display, or moisture ingress through the seams).
- The charging socket is dirty. Dust, fabric threads from clothes or crumbs get into it. you need to be careful, using a regular needle.
- Damage to gadget contacts with batteries. This can be either oxidation or mechanical stress that led to deformation.
- Damaged power button. If the device is new, then most likely it is a factory defect.
- The worst option is a burnt-out power controller that controls charging.
Flashing
If during the installation of the firmware the screen goes out and the tablet switches off (shows no signs of life and does not respond to button presses), but the battery is not discharged and is full of energy, we will prepare for the worst.
When installing a pirated OS, you could have made a fatal mistake, which led to the complete erasure of the previous system and the incorrect functioning of the new one. The accessory itself is fine and the hardware functions, but without the necessary program - it simply does not understand what to do when you press the start button. Correcting such an oversight is also quite simple.
After complete discharge, connect the device to the PC and wait until it is somehow recognized by the system. The computer will not want to perceive the device correctly, because it does not have a digital signature. But if he is at least somehow recognized, that will already be enough.
Download the firmware reinstallation application for Android and the latest OS version from the official website. Select the system for your specific device if you don’t want the screen to go dark again. Wait a couple of minutes to half an hour for the firmware to install, then start the device.
