Phone won't turn on or charge

When choosing a phone, each of us pays special attention to its reliability. We read user reviews, study the technical characteristics of the device, etc. And in this regard, gadgets from Lenovo look like one of the best options.

But in any case, sooner or later the smartphone will stop working. There are many reasons for this, and only a specialist can understand exactly why the phone stopped functioning.

But in general terms, it is quite possible to determine why you cannot start your smartphone, if you take into account some of the features of its functioning. In this article, we will tell you why Lenovo phone usually does not boot.

Battery won't charge
Lenovo won't boot due to software failure
Preventing software failures
Mechanical breakdowns
The phone fell into the water: what to do?
The cause of the breakdown is unclear

Changing the phone battery

Let's start our review with the most obvious reason for the breakdown: the phone's battery is completely discharged or faulty.

Accordingly, the battery cannot be charged even to the minimum operating level for the initial startup of the smartphone.

You can solve the problem like this:

order a new battery through ebay (cheaper, but you have to wait);
go to the market and buy a new battery (faster, but a little more expensive),
If the phone battery cannot be removed, contact the device manufacturer’s service center.

A related malfunction is a damaged charger or power socket of a Lenovo / HTC / Samsung phone. You can check the malfunction visually: it is enough to determine by eye that the charging is not working. If the light on the charger does not light, the power cord may be damaged.

To solve the problem, see the instructions: What to do if the battery does not charge or is broken.

Video

An indispensable author of our articles. In addition to knowing his business, he is a great person. Knows many unusual facts about technology and electronics. For many years he repaired all types of electronic devices.

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Good day to all. Flashing a smartphone is quite a serious process for inexperienced users. Or those who are flashing their smart phone for the first time. Today we’ll look at a way to flash a Lenovo A328 smartphone with built-in rootshell and twrp recovery.

Not long ago I bought myself a Lenovo A328. Of course, I won’t talk about good or bad about any technical characteristics. Today we will talk specifically about firmware, how, what and why.

Accumulator charging

A common reason why the phone does not turn on is that the battery is completely discharged. Sometimes you can simply miss it and not notice it. In this case, you need to proceed as follows:

First try just charging the device. If your phone is dead and won't turn on, you may be able to charge the battery as usual.
Does not exceed? The problem may be with the adapter you are using or with the outlet. Try changing them, see if charging continues in this case.
If you have a special device for charging the battery directly, bypassing the smartphone, use it. If you don't have one, you can make one yourself from an old and unnecessary adapter. Disconnect it from the power supply, cut off the plug and strip the wires. After this, attach these wires to the battery with tape (do not reverse the polarity, otherwise you may damage the battery!).
Sometimes it happens that the battery does not adhere well to the contacts, so charging does not occur, and the phone cannot receive the necessary power. In this case, you need to do the following - take a small screwdriver or tweezers and bend the contacts so that they fit snugly against the battery. But here it is very important not to overdo it, otherwise they can be damaged.
Finally, it is possible that the charging socket is simply dirty. For example, lint from your clothes or crumbs from your pocket could get there. Clean it very carefully with a needle.

On topic : What to do if the phone does not charge - https://softdroid.net/planshet-batareya-zaryazhaetsya-slishkom-dolgo

Trouble-shooting

In this section, we will look at the most common faults that cause Lenovo to not turn on:

Complete battery discharge and other related battery problems.
Firmware update failures.
Software problems.
Virus attack.
Mechanical damage to internal parts.

Battery completely discharged

Battery problems can be temporary or permanent, and they have different solutions:

Temporary problems include the following:

Faulty charger. As a rule, it is detected very quickly when, upon contact with the wire, the phone does not indicate the charging process. You just need to buy a new cord and adapter, and everything will fall into place. If your phone is completely discharged and you don’t know exactly what the problem is: test the equipment on another gadget. It is better not to buy cheap chargers from unknown manufacturers. In addition, pay attention to the current-voltage characteristics (they are written on the block). Unsuitable equipment can quickly kill a battery.
Disorders in operation at high and low temperatures. Phones always turning off in the cold are practically a classic, and you need to be prepared for such situations. Read the user manual, they often indicate the range of “operating” temperatures and operating rules under different weather conditions.

Permanent faults require battery replacement and are classified as:
Oxidation of contacts with the battery.
Mechanical damage to the battery.

Incorrect system update

From time to time, the Android OS firmware and its shell are updated, but glitches may occur during the process. Often, after installing a new version of the system, equipment turns into a non-working “brick”. However, do not rush to replace it with another model; this can be solved by rolling back to factory settings.

It is done using Recovery Mode. Three buttons are pressed simultaneously in the following sequence:

Volume rocker.
Without releasing the previous one, return to the Desktop key.
In parallel with them there is a power on and off button.

A menu will appear on the screen. The pointer moves with the volume rocker up and down respectively. You must select Factory Reset, confirm your choice and wait for the process to complete.

If after this the smart device does not work, then you need to contact a specialist, and he will do the flashing of the system himself.

Software glitches

Even more often, Android-based cell phones do not start due to various kinds of software glitches. The manufacturer and system developers have provided for such scenarios, so they advise resetting the settings in such cases. We have already discussed how to do it above.

Please note that pressing the keys in succession will not work to start recovery mode on some models. It is started by a special button on the end of the case, which looks like a small hole, using a needle or a special pin that comes with the kit.

Viruses

Viruses are another popular reason for difficulties with Android technology. They arrive by downloading files and applications from unknown sources, and can seriously damage system data necessary for startup. Most likely, a flashing will be required, which will completely delete the information. But in some cases, service center specialists still undertake manual cleaning of the system storage from viruses and malware.

You can avoid this outcome by first downloading anti-virus software, for example, Dr.Web or ESET.

Mechanical damage and moisture ingress

Let's look at the most popular types of mechanical damage that prevent switching on:

Screen failure (malfunction of the cable, display, or moisture ingress through the seams).
The charging socket is dirty. Dust, fabric threads from clothes or crumbs get into it. You need to clean the connector carefully, using a regular needle.
Damage to gadget contacts with batteries. This can be either oxidation or mechanical stress that led to deformation.
Damaged power button. If the device is new, then most likely it is a factory defect.
The worst option is a burnt-out power controller that controls charging.

The phone turns on, but Android does not load (software failure)

Sometimes it is difficult to distinguish a hardware failure from a software one. In order to understand that the phone is turning on, it is enough to see that the LED lit up when the phone was loading - therefore, the phone showed signs of life.

Relatively rarely, this is due to a breakdown of the phone’s matrix; more often, such a malfunction is caused by a software glitch. Among the precursors to such errors is the installation of incompatible software, applications from unreliable sources, and add-ons, as a result of which Android does not turn on. In other words, failure to comply with certain conditional hygiene for a mobile device leads to unpleasant consequences, including the failure of the phone.

What to do with a broken phone? There are few options:

full reset (hard reset) via the recovery menu;
phone flashing.

The listed methods for resuscitating a phone are quite effective if the Android OS does not turn on, but they entail the loss of data on the internal memory of the mobile device. Data can be of particular value - contacts in the phone book, SMS messages, applications, text notes and other information. Some of the data, however, can be restored if you synchronized your phone with your Google account in advance using standard Android tools.

It is important to know . In order not to clutter your Android phone with unnecessary, “junk” applications, carry out regular preventative maintenance - at least once a month or two, clean it of unnecessary software and useless files, duplicates that take up the space of the phone’s internal memory. Suitable for these purposes:

system section “Settings - Applications”;
any third-party uninstaller;
a program for cleaning Android from garbage - for example, CleanMaster.

Keep your mobile OS clean - and then the chances that an application downloaded from Google Play will lead to a breakdown of the Android OS will decrease in direct proportion. After all, as already said, very often Android does not turn on (the OS does not load) precisely because of “clutter”.

Benefits of Root

Having full access to the superuser profile, you get a number of features that are not available in normal operation. First of all, obtaining Root makes it possible to remove standard applications imposed by device manufacturers, change themes and shortcuts, as well as launch specialized applications that significantly expand the capabilities of the smartphone (usually such applications require Root rights). In addition, it becomes possible to change system files (Recovery image, Bootloader or images displayed during boot), run Linux executable files, install applications to a memory card or transfer program caches to it. In some cases, after modifications to the OS, available only after obtaining Root rights, it is even possible to achieve a small, but still increase in the performance of the device's battery life.

Factory reset

Sometimes the problem is purely software. In this case, the easiest way would be to reset your phone to factory settings. You will lose all data on it, but all contacts, messages, etc. can be restored from your Google account if you previously enabled synchronization on your phone. The information on the memory card, if your phone supports its use, will be saved (namely, photos, audio recordings and videos are usually recorded there).

Resetting is carried out differently for each phone model. First you need to go to the special service recovery menu. It is called by one of the following keyboard shortcuts:

lock button + volume up;
lock button + volume down;
lock button + volume up + volume down;
lock button + volume down;
lock button+home button+volume down;
Lock button + home button + volume up.

For example, if a Lenovo phone does not turn on, then the last of these options is usually suitable. Try pressing these combinations in turn, one of them should help. If not, look for information about this in the instructions for your mobile device.

After you hold down one of these combinations when turning it on, a special menu should open. Select Recovery, then Wipe data/factory reset. Please note that the touch screen will not work in this mode, so the selection will be made using the physical keys of the phone.

Option #3. Flashing

The third method is the most radical, but it is definitely worth using if the phone suddenly turns off, does not turn on, or freezes. We act according to simple logic - if the system cannot be restored, then it should be replaced. In the case of computers and laptops, we usually reinstall the operating system, and for phones, changing the firmware works.

First, download the firmware to your computer, and then transfer it to the memory card installed in the phone. The firmware is downloaded as an archive, and there is no need to extract files from it. We throw it on the map exactly in this form.

Phone failure due to mechanical impact or moisture

A rare gadget is protected from hardware failure by a durable or waterproof case. Therefore, mechanical impact is one of the most common causes of hardware failure, after which the phone does not turn on. As a result of falling or getting water, the device (phone, smartphone, tablet, camera, etc.) cannot avoid failure.

Typically, one or more components of the phone are damaged or oxidized. The modular design of the phone means that specialists can restore the device by replacing a component or board, but in most cases such a service is unavailable or irrational due to the high cost, exceeding the cost of the phone itself. That is, the most likely outcome of the problem is replacing/buying a new phone.

What to do if your phone falls into water?

If your phone falls into the water and “dies,” the main rule is to act as quickly as possible.

Remove the back cover of the device, remove the battery from the phone
Turn on the hairdryer and quickly dry your phone
Alternatively, place the phone separately from the battery in a bag filled with rice for 1-2 hours. Please note that rice absorbs moisture very well.
Insert the battery into your mobile device and try to start it.
If the phone does not work, check the battery functionality separately by placing the battery in the charger.

What to do if water gets into your smartphone or iPhone

Force reboot

There is a possibility that the phone is actually turned on, but is frozen. In this case, there are several methods to force it to reboot.

Press and hold the lock button and the volume down button at the same time. This will force the phone to reboot. In some models, you just need to hold the lock button.
If this does not help, remove the cover of your mobile device and remove the battery. Wait at least half a minute, then install the battery back and try turning it on.

For some devices, the battery cannot be removed (this, for example, can often be found if a Samsung phone does not turn on). But they have a special reset button. It is usually hidden behind a small hole. To press it, you need to use a straightened paper clip or a thin needle. Typically this hole is located either somewhere on the back of the device or near the SIM card slot.

Downloading the firmware and necessary drivers - installing a USB driver

Download the archive with firmware and USB driver from this link. Next, you need to unzip the archive to your desktop. Or to the root of any disk, any one.

Then open the LenovoUsbDriver_1.0.17 folder. Let's start installing the driver. Click on the exe file. In the window that opens, click “Next”.

In the next window, click the “Next” button again. Moreover, there is no need to tick any boxes.

Then select the installation folder and click the “Install” button.

The driver installation process will begin. We wait a couple of seconds and click “Done”.

The phone simply does not work, the cause of the breakdown is unknown

If none of the tips helped you clarify the reason why your phone is not working, you don’t have many options for solving the problem.

If the mobile phone is under brand warranty, contact the official service center of Lenovo / HTC / Samsung, etc. If no visual damage is observed on your mobile device, then it is likely that your problem will be resolved in your favor.

As a last resort, you will have to use the services of a third-party service center or repair shop, where specialists will diagnose the mobile phone and, possibly, bring it into working condition. It is clear that diagnostics and repairs in this case will cost a certain amount of money.

What to do if nothing helps?

Unfortunately, some problems cannot be fixed at home. For example, the phone's screen cable may be damaged, the power button may break, the power controller that controls charging may burn out, and so on. If you have tried all the options listed above for what to do if your phone won’t turn on, but nothing helped, be sure to take your device in for repair. It is advisable to go to a branded service, then the likelihood of a high-quality and prompt repair will be higher.

Summary . In this article I have listed, perhaps, all the main reasons why a phone fails. Moreover, I have shared some effective tricks to turn on your phone when not working. All mentioned recipes are relevant for popular phone models, including HTC, Lenovo, Samsung. If, however, you could not cope with your problem, use the feedback form in the side column and wait for a response. Good luck!

Question answer

The tablet had 3 percent charge. Asus tablet I watched the video and the task manager stopped window came up. It goes out and won't turn on and charging doesn't help. It just vibrates when you press the power button and that's it.

The Asus tablet just ran out of charge and turned off, and when I turned it on, it didn’t turn on. I put it on charge, it sat for 20 minutes and still didn’t turn on. I pulled out the SIM card. It didn’t turn on, but I don’t have the money to repair it, and what should I do?

I was listening to music, the screen was on, the phone was not charging, I wanted to turn off the screen, I pressed the off button, but it wouldn’t turn off, I took out the battery, put it back in, I wanted to turn on the phone, it wouldn’t turn on, I put it on charge, it was charging. Why won't my phone turn on, can this be fixed?

The phone turned off and won't turn on. I was talking to a friend on an Asus tablet, everything was fine, I turned it off so that the battery wouldn’t run out, then I tried to turn it on and it wouldn’t turn on, but my friend was still chatting before, I solved the problem, I’m just figuring it out a little bit, I disconnected and connected the battery, it helped, but now it doesn’t work so I disconnected the battery and connected it no reaction again again no reaction I looked at the power button cable, everything is fine, but then I heard that when I press the power button it clicks strangely, I don’t know what to do anymore, then it beeped and began to smell strange when it was charging I didn’t respond to pressing the power button, and the power supply didn’t warm up. I’ve already tried everything, what should I do? Should I throw it away or try to repair it?

Until today I had a Samsung s4, unfortunately, as I was told, the board flew off during repairs. It doesn't turn on at all. I inserted the SIM card into another Samsung s6 Edge phone. Is it possible to somehow restore photos and videos from a broken phone to this one? They are very dear to me. I'm not a pro in this matter, so I don't know how or what. The only thing I could do was log into my email to ask for help. Thank you very much in advance.

Obtaining Root rights for Lenovo A328

To obtain Root rights, you must boot into TWRP-recovery mode. To do this, press the power key for two or three seconds. We will hear a small vibration response. At this moment, release the power key and simultaneously press the plus and minus keys on the volume keys. Until the device is fully loaded into TWRP-recovery mode. Click on the “Reboot” button.

In the next window, click on the “Power off” button. Move the slider to the right. The device will turn off.

Then we turn it on immediately. Be patient, the device takes a very long time to turn on. After turning on the smartphone, find the SuperSU Installer icon and click on it.

Next, click “TWRP”. Then "Continue". Smart will reboot. Go to the menu and find the “Super SU” icon. Open the program. Go to “Settings”. Check the “Superuser allowed” checkbox.