Lenovo tablet does not boot beyond the splash screen

Causes of failure

If Android does not load on your tablet or phone when you turn it on, or the Android gadget starts but does not go beyond the logo splash screen, then there may be the following reasons:

Lack of memory. The system may boot very slowly or may not start due to low memory. Removing unnecessary data and optimizing the application can solve the problem.
Errors when flashing the device. This includes installing a damaged or unsuitable assembly, power failure, out-of-order firmware, and other factors.
Incompatible with memory card. When the device turns on, but does not boot completely, you should try removing the memory card and trying to start the system again.
Damage to the power button and its cable. This can “short-circuit” the phone, after which it will go into a cyclic reboot. Loading will be carried out up to the logo and in a circle further. Such errors occur periodically. They can be diagnosed at a service center.
Hardware problems that occur after exposure to extreme temperatures, liquid, fall, or shock.
Activation when the battery is very worn or discharged. Often models of Chinese companies and copies of brands suffer from this.
Viruses and other harmful files. They can be downloaded from the Internet by accident or get onto the gadget via a flash drive when connected to a computer via a cable.

Before you try to troubleshoot your Android system, you need to understand why the system won't boot.

Wires

For example, the whole issue may be a damaged power cord. Such situations are especially relevant for older laptops. Or if the device's power cord is frequently used/pinched/exposed to external influences. It is very problematic for the user to diagnose such a problem.

If there is a similar power cord, it is recommended to connect it to the laptop and then try to turn it on again. Otherwise, it is better to take the device with all components to a service center. They will quickly help you sort out the problem.

Another alternative solution is to purchase a new power supply cable for a laptop of one model or another. The new component will 100% work. Accordingly, the computer will turn on. But what if there is no progress even after replacing the wire?

Restoring functionality

If your Android tablet or smartphone encounters errors when loading, this means that you should clear its memory and settings. Without this, the operating system will not be able to boot correctly.

Let's consider two ways to restore the functionality of the gadget. Method one:

When the device is stuck on the screensaver, you need to hold down the power key and hold it for at least 10 seconds until the device turns off.
When the screen turns off completely, you need to release the power button.
Now hold down the volume rocker (volume up key). While holding it, press the power button.
A menu should appear where we select the “Settings” item using the volume buttons and select it with the power button.
Click on format the system (“Wipe data/factory reset”).
Now select “Reset Android”, then the Android device will reboot.

After this, problems with freezing on the logo and turning on should not occur. It should be remembered that such a reset will completely delete all data (except system data) from the device. There is no way to save them. Because of this, it is recommended to always copy important information, regularly synchronize your phone contacts with your computer, and back up the product.

The second method has the same result, but is done a little differently:

We turn off the device as described in the previous option.
We press both buttons loudly and wait.
Release the buttons when the context menu appears.
Select the item “Clean boot”.
The settings will be reset and the gadget will reboot automatically.

If these methods do not solve the problem, then the product, in the best case, will require flashing, and in the worst case, repair of hardware problems.

Battery charge

How to turn on a Lenovo laptop if the battery is inserted, but the device still does not want to work? It cannot be ruled out that the battery has no charge. In this case, you will not be able to work on a laptop without additionally connecting it to the network.

It is enough to connect a special power cord to the machine and then plug it into a power outlet. And then wait a little. The light on the front panel of the laptop should light up indicating the battery charge. A little wait (usually a few hours) - and you can work with Lenovo without additional wires. True, until the battery runs out again. As practice shows, an average charge lasts for 4 hours.

Extracting data from a broken Android

If the error is solved without financial investment, by simply flashing it, then the user may have an important question - how exactly to save the information contained in the device’s memory. There will be no problems with the memory card: you just need to remove it from the gadget.

How then to extract information from the internal storage? For example, pull out the contacts.

If you have created a system backup or at least enabled Google synchronization, then getting contacts will be quite easy. The user only needs to go to the Contacts app on Google's website to access the full list of synced contacts. If you need to transfer them to another gadget, then it will be enough to add a Google account to it.

To restore other information so quickly, you need to periodically create an Android backup. Therefore, when the smartphone does not boot, and resetting does not solve the problem, you can safely reflash it without thinking about the safety of information. For example, you can download custom Recovery and use the “Backup” function to copy data to a memory card.

Video card

What other options might there be? All the previously listed scenarios are very common phenomena. But they are quickly excluded. What should I do if my Lenovo laptop displays a black screen? It is important to pay attention to what is happening to the device as a whole.

For example, when the cooler is running. And it’s normal - it doesn’t make loud noise, it performs its functions. In fact, the laptop turns on, but there is no image on the screen. What to do then?

It's worth checking the video card. It is likely that it is faulty. A black screen instead of a computer or laptop being turned on is a very common occurrence when problems arise with a video card. For unknowing users, it is better to use the services of a service provider to test the theory. After all, you can easily damage the remaining components of the laptop. After repairing or replacing the video card, the problem should go away on its own.

Causes of problems loading the device

Such situations do not arise out of nowhere. The reasons can be classified as hardware and system, mainly we are talking about characteristic cases.

The main reasons for download failures:

Mechanical damage. Falls of your gadget negatively affect the operation of the entire device as a whole. Usually, after a shock or other type of mechanical impact, the phone or tablet does not turn on completely, but problems can also manifest themselves as failure to further boot the device.
Not enough memory. If there is not enough space on internal or external media, it may take a long time to boot the system. Often in such cases, the tablet or smartphone does not turn on at all.
Incorrect flashing. This is the most common reason for contacting a service center. When flashing the system yourself, or with the help of the same “specialists” from among your friends, a failure may occur during the update process and the phone (tablet) will refuse to boot at all. This problem can also arise when contacting an uncertified workshop whose workers do not have the proper qualifications to perform such manipulations.
The battery is completely discharged. A fairly rare cause of problems with smartphone downloads, but it cannot be completely ruled out.
Damage and sticking of the power button. In this case, switching on occurs in a cycle, without reaching full load. It is possible to diagnose such a problem only at a service center.
Incompatible with memory card. Rarely, but there are situations when it is the new flash drive that interferes with the normal operation of the device.

Possible troubleshooting actions can only be taken after determining the cause of the problem. It will be difficult to do this yourself, unless we are talking about mechanical damage to the phone. Otherwise, it is better to trust the professionals and contact a good service center according to the profile of your model.

Nature of the problem

Why do problems arise when the tablet turns on, but does not load beyond the logo (as do smartphones), or does not turn on at all?

Flashing error. Similar incidents happen if you (or a would-be technician from a service center) try to install firmware intended for another device on your tablet. Perhaps during the installation process there was a sudden power failure and the computer from which you were installing the firmware turned off.
The battery is completely discharged. This is a fairly rare reason, but it does occur (in particular, with Lenovo tablets).
Memory clogged. When booting, any modern device needs free memory (some memory problems are described here). If there are problems with it, the tablet may take an unbearably long time to load and may never load completely.
Mechanical damage. As a rule, they manifest themselves in the complete refusal of the device to turn on, but there are exceptions.

When the tablet is turned off, we are unlikely to be able to carry out an accurate diagnosis (except for cases of mechanical damage, traces of which remain on the case). But recovery methods are general in any case.

What to do in this case

If you encounter the problem described above that your Android smartphone does not load beyond the logo, you can try to fix the system failure yourself. If a smartphone or tablet “survived” a serious fall, overheated or came into contact with liquid, it is unlikely to be able to restore functionality without professional help. If we are talking about a system error, you can act according to the given algorithms.

What actions help in such cases:

The first thing you can try is to restart your device. In about half of the cases, this helps to turn on the gadget, after which you can diagnose the system, check the memory and operation of applications.
Connecting the charger. Also a simple and effective way to solve battery problems. If the phone's screensaver has changed to a charge icon, you need to wait until the process is completed and try to turn on the phone again.
If the device malfunctions after flashing, a simple system reboot will be ineffective. To restore the device's functionality, you will need to reset the settings to factory settings. In this case, files saved on the internal storage may be lost.
To delete all changes made when flashing the device, you need to go to the Recovery Mode menu. Usually, to do this, you need to press a combination of the volume and power keys with the phone turned off (the combinations depend on the device model). If such manipulations do not affect the system, it means that the problem lies much deeper and cannot be solved on your own.
In the menu provided, you can select one of the system update options. The “Wipe data factory” section will help you perform a factory reset, so the data installed during flashing will be deleted. To activate this mode, you need to find and confirm the “Reset” item in the section. After this procedure, the device will reboot and update.
If the failure occurs for an unknown reason and was not preceded by a crash or software changes, you can flash the device. It is not recommended to do this yourself, unless you know exactly the optimal algorithm and a program that is fully compatible with your gadget.
If a system conflict is associated with installing a new drive, it is recommended to remove the memory card and reboot the system. Typically, such troubles happen when the phone is incompatible with the storage model, or if the technical characteristics of the memory card far exceed the optimal physical capacity for such a device.
If the problem appears after downloading applications or installing updates, the best option is to remove new programs. To do this, just turn on the device in safe mode and manually remove possible “culprits” of the problem.
The most difficult solution to the problem requires replacing or repairing the board and chips. It is best to do this at a service center, but the cost of such repairs, including spare parts, is often not much lower than purchasing a new device. That is why this option is not so popular, especially since repairs do not guarantee trouble-free operation of the smartphone in the future.

The proposed actions are more of a recommendation, because system failures in the operation of the device cannot always be resolved independently. The problem can affect the programs and settings of your gadget much deeper, and inept actions will lead to complete failure.

If all else fails

If nothing helps the user, then the only option is to contact a special Lenovo service center. The last resort method is complete data recovery. Even if it didn’t help start the phone, then all that remains is repair.

It is also possible that the person there will be told that nothing will be done. This will be normal, since the phone is a complex and multifaceted system that cannot be adjusted by a professional. You may have to purchase a new device.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

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Question to the expert

How to understand what caused the device to turn off?

These may be completely different parts from each other. It’s worth starting by completely inspecting the phone for the presence of mechanical factors of damage, then it’s worth inspecting the wires, and then remembering those cases when the user downloaded something through an unofficial site. This will help determine the original cause.

How to choose a service?

For Lenovo phones, you should look at services of the same name, and also pay attention to ratings and reviews.

What happens after data recovery?

After this, the user will not be able to return all the files that he had on his phone. The maximum that it can return is data from cloud storage.

4.7/5 — (26 votes)

Android tablet does not load beyond the logo

Tablet system errors are in many ways similar to phone-specific problems. The Android operating system implies the same algorithm of actions for devices with different characteristics. By the way, it is often this freedom for the user that leads to system errors. When downloading a large number of applications and games, as well as using unverified services, viruses can be “introduced” along with the program, so the best prevention of such risks is to pre-install protective applications and regularly update and scan the system.

If you have any questions, please let us know

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All about local networks and network equipment

Purchasing equipment such as a new laptop is almost always a large-scale event. From the moment the device becomes yours, it will influence you, give you emotions and impressions. However, like any technology, a laptop requires special treatment. Most of all, accuracy is needed in the software part, although one should not forget about physical safety (in terms of protection from shocks and dust). Immediately after purchasing a laptop, you need to properly configure and optimize the operating system so that the device lasts as long as possible.

The phone does not load beyond the splash screen

Has your phone started to freeze and refuse to turn on? In addition to the above problems, you can consider several more options for such failures. First of all, there are breakdowns of internal elements. Modern devices contain a lot of “smart” electronics, which are more sensitive to neglect.

Problems may occur in the following cases:

The smartphone is often completely discharged, and charging occurs insufficiently.
The phone often overheats.
System failures occur after installing updates when the battery charge is insufficient.
After a virus attack or opening potentially dangerous files and programs.

If it is impossible to independently determine the cause, or if the device is seriously damaged, it is recommended to contact a good service center and have the device diagnosed.

If your Android does not load beyond the logo, you should definitely rule out the main causes of such problems. Falls and impacts, inept flashing of the device, as well as the phone turning off when the battery is low - this is what most often becomes a negative factor influencing the incorrect operation of the device. Our article will tell you what can be done in such cases and when it is better not to aggravate the problem by independent actions.

Android phone does not turn on beyond the logo (does not want to boot)

Now let’s figure out why your Android phone doesn’t load beyond the logo (it doesn’t turn on after the manufacturer’s or robot’s splash screen). Further in the text: first about the reasons and then a deciphering of what to do in this or that case.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

If we divide all the reasons why your Android phone hangs on the logo screensaver and does not load further, then this will be

errors in the software (you can fix it yourself);
problems with hardware (only in the service center).

Nutrition

The next reason is somewhat similar to the situation with a laptop battery. Laptop refuses to turn on? It cannot be ruled out that there is no connection to a power source in principle. Why is this layout highlighted as a separate item?

The fact is that some Lenovo laptops are equipped with a built-in battery. It is located under the bottom panel and cannot be removed easily. In this case, it is recommended to find the power cord and plug it into the network. And then connect it to the device.

If there is no power, the machine will turn on and work. Still no progress? Lenovo laptop won't turn on? What other situations occur? How to deal with them?

Causes of failure and why it turns on but does not boot

⭐️⭐️⭐️⭐️⭐️ If Android does not load on your phone or tablet when you turn it on, or your Android smartphone starts but does not go beyond the logo splash screen, then the reasons for this may be the following:

Errors when flashing the device. These include installing an inappropriate or damaged assembly, out-of-order firmware, power failure, and other factors.
Lack of memory. The system may not start or may boot very slowly due to low memory. The solution may be to optimize applications and remove unnecessary data.
Incompatible with memory card. If your smartphone turns on but does not boot completely, try removing the memory card and trying to restart the system.
Hardware problems that occur after impact, fall, liquid ingress, or exposure to extreme temperatures.
Damage to the power button or its cable, which “shorts” the phone and it goes into a cyclic reboot, loading up to the logo and then in a circle. We encounter this from time to time and can only be diagnosed at a service center.

Before you try to troubleshoot Android, you need to understand why the system won't boot.

Why does the tablet freeze when turned on and what to do

Gadgets have become an integral part of our lives. This makes it difficult when they fail. Let's consider what to do if the tablet freezes when turned on and, as a result, does not work.

When this problem occurs, a splash screen usually appears on the screen - the logo of the manufacturer or operating system (OS). The download stops here.

The most common reasons for this phenomenon include:

External problems. For example, after a fall, impacts or water exposure.
Problems with the firmware. May occur after software updates, flashing, or installation of incompatible applications.
The device has run out of free space. In this case, the tablet may not start at all or work very slowly. Simple optimization of the application will help (remove unnecessary things).
Error reading memory card. The gadget may turn on, but not fully load the operating system. Try removing the memory card and starting the gadget.
Damage to the start button. This can lead to a closed reboot cycle whereby the device will not load the OS beyond the logo.

If you were able to find out the cause of the problem at startup, then solving it will be much easier.

Restoring functionality

If the phone shows that the charge is coming, then the causes of the problem must be looked for in the operation of Launcher Android. If your device vibrates or its screen flickers, there is a possibility that the screen is damaged.

If you determine that the problem is software in nature (for example, the problem arose after a firmware update), then a simple reboot will not help. You need to reset the system via Recovery Mode or reflash the device. Let's see what to do:

While holding down the power button and the volume down key (there may be other combinations, look for your model), go to Recovery Mode. If the phone does not enter Recovery Mode, it means that the problems are at a deeper level, so you need to contact a service center.
Perform a factory reset by selecting “Wipe data factory”.
Select "Reset" to reboot the device.

Resetting the settings will delete the user's personal data and settings. If this method does not help, perform a flashing. To do this, upload the file with the appropriate firmware to the root of the memory card, insert the drive into the phone and select “Install zip from sdcard” in Recovery Mode.

Increase

You can deal with a software failure yourself, but how can you fix hardware problems? The most reasonable option is to contact a service center for diagnostics and repairs.

Flashing

If the problem is not solved, then all that remains is to reflash the OS. This is only worth doing if you understand how. Otherwise, it is better if a specialist does the flashing.

You can use your computer:

Download software for working with the gadget on your PC (usually it can be found on the official website of the tablet computer manufacturer).
Using this program, find and download drivers for your tablet. To do this, you just need to find the model and activate the download.
Connect the gadget to the PC via a cord and press POWER on it.
Follow the instructions that appear on the screen.

As a result, the system flashing will be completed. If none of the methods help, contact the service center.

Useful articles, news and reviews on our Yandex Zen channel

Extracting information from a broken Android

Even if the problem can be solved without financial investment, by simply flashing it, users have an important question - how to save the data stored in the phone’s memory. There are no problems with the memory card: you just need to remove it from the device. But how to save data from the internal drive? For example, pull out contacts.

Increase

If you backed up your system or at least turned on Google synchronization, then getting your contacts will be very easy. All you have to do is go to the Contacts app on Google to see the full list of synced contacts. If you want to transfer them to another device, all you need to do is add a Google account to it.

Increase

To make it as easy to get other information, you need to periodically backup Android. Then if the phone reboots and resetting does not help, you can safely reflash it without worrying about the safety of the information.

You can, for example, install custom Recovery and copy data to a memory card using the “Backup” function.

It’s important to know how to prevent such problems from occurring.

If you want to be prepared for such problems and get out of a difficult situation without losses, we advise you to do the following things:

Enable data synchronization in all accounts you trust: first of all, Google. Activate backup photo uploads to Google+ or Facebook. By default, photos are saved in hidden albums that are accessible only to you. If something goes wrong with your device, you can restore all your data after restoring it (or buying a new one).
Make backup copies of applications regularly, preferably to a memory card or even to cloud storage. We recommend the Titanium Backup application, which can save not only the applications themselves, but also their settings and data, and also send copies of them to the Dropbox server. Moreover, we advise you to buy a licensed copy of this application: in case of problems, it will pay for itself.
Don't clog up your tablet's memory. Try to install only the applications and games you need most, and if possible, install them on a memory card. When choosing a card, pay attention to at least class 10, and preferably UHS-I. Only such cards will provide you with decent operating speed. We categorically do not recommend saving on small things and buying class 4 cards.
Protect the device from physical damage. The advice is no longer new, but never superfluous.

Lenovo tablet does not boot beyond the splash screen

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Hardware failure

This type of failure occurs due to a breakdown of the tablet’s hardware, for example, due to physical impact on it: falling from a height, hitting something or spilled water. Also, the cause of a hardware failure can be damage to the screen or, more often, overheating and combustion of some element.

However, in most cases, if there is no visible damage, then the reason for the gadget not turning on is a simple battery discharge. After all, many users, especially beginners, for some reason forget that the battery has its own operating period after which it needs to be charged again.

Necessary steps

You shouldn’t immediately run and put the tablet on charge; first, press the on/off key all the way for 10-20 seconds - this is done in order to reset or, so to speak, reset the data that may have been saved and is preventing the operating system from loading.

Only now we connect the charger and again wait 20-30 minutes until at least 10-20% of the battery is charged (we check that charging is going on, if not, it means the connector is faulty - we take it to the service center).

Please note that you do not need to turn on the tablet immediately after connecting it to the power supply - this will cause additional malfunctions.

Now we remove the flash card and SIM card, if any, and try to start the tablet. It turned on, we are glad that we escaped with a little fright. If you experience a cyclic reboot or freeze at the appearance of the logo, most likely the problem lies in the operating system.

Software failures

You should proceed with these recommendations only if you have completely ruled out the possibility of a hardware malfunction, that is:

The tablet did not fall or “swim”;
The screen is not damaged;
No chips or cracks were found on the body.

Full reset

The first thing you need to do is reset all the tablet settings to the factory state; according to statistics, in 90 cases out of 100, the problem with the device not turning on is solved. How to do it? It’s very easy, you just need to know a certain key combination specifically for your device.

By following the link you can find the most common options for a number of models: .

However, if there is a small hole on the body of your tablet with the inscription “Reset”, as shown in the image above, then taking a needle or paperclip, you must carefully press the button and hold for 15-25 seconds.

It is important to know that after these operations all data will be completely deleted from the device’s memory.

Depending on the model, the tablet will begin to vibrate or the screen will light up/go out; Once completed, the tablet is ready to use.

Login to Recovery

Above we discussed a method of, so to speak, a hard reboot, which, although it copes with its functions 100%, is recommended to be used in the most hopeless situations. Therefore, it is better to use the built-in mechanisms to restore the device’s functionality - this is the entrance to Recovery.

To enter this mode, you also need to know a certain key combination, as in the first case. The most common options:

Power plus volume up;
Power plus volume down;
Power and two volume keys;
Home key, volume (down or up) and Power.

If you can’t find one, then you should go to your manufacturer’s forum, where experienced users will give good advice.

If you still managed to enter Recovery, then select the highlighted item using the volume keys and confirm with the Power button. The following menu will appear, where we go down to Yes, after completion we simply reboot the tablet - Reboot, in the main menu.

The menu may be slightly different if you have a broken Recovery installed, however, this does not change the instructions and steps.

Safe mode

If the tablet turns on, but slows down a little and some software defects appear, then the problem is in a previously installed application and it should be removed through safe mode. This method is for the Android 4.1 operating system and higher: hold down the power key, the menu below appears, hold down the first item with your finger - turn off the power (hold it).

After 5-10 seconds, a window will appear to switch to safe mode, click yes, and wait until the tablet reboots.

This mode allows you to carry out service functions without slowdowns or glitches, which during normal operation may be blocked by a conflicting program.

After the system boots, a characteristic inscription will appear, perhaps it will be in a different place or in all four corners at once, as on Windows.

Now you can remove all conflicting applications without losing personal data. To return to the previous operating mode again, simply reboot the device. To enter safe mode on Android 4.0 you need to:

Turn off the gadget;
Turn it on and at the boot stage (the logo appears), hold down the volume keys and hold until the device boots.

Reset via settings

If safe mode did not help to cope with the problem, then you will still have to reset the settings to the factory state, as was discussed through Reset and Recovery. But, since the tablet has booted, you can launch the settings and use the “Restore and reset” item.

Select the last option - reset settings, a list of data that will be deleted will appear, if you agree, then click on reset data.

The system once again checks your intentions regarding permanent deletion, of course, go ahead and click erase everything.

Consent to reset

Upon completion, you will receive a completely “clean” device, ready for use.

Last chance

If the above recommendations did not help restore the operation of the device, then, most likely, you tried to flash it and during this a failure occurred or the image with the operating system did not suit your gadget and much more related to this.

The only way out of this situation is to flash the tablet from the very beginning, only under the strict guidance of a knowledgeable person, or it is better to take it to the nearest service center so that this does not happen again.

How to solve the problem?

Recovery Mode

Modern Android devices are equipped with special recovery tools. Recovery Mode is designed to work with the system at a “low level”. Through this mode, you can install new firmware or a program deeply embedded in the system (for example, Google Apps). But the easiest way is to enter Recovery Mode and reset the system.

For different models, entering recovery is done differently. As a rule, to do this, you need to turn off the device, and turn it on again, hold down the power button together with the volume up (or down) key that has already been pressed. However, some manufacturers show imagination and use their own solution (for example, with a “Home” button - like Apple). Therefore, before the procedure, search the Internet for instructions on how to enter recovery mode specifically on your model.

Of course, if you didn't make backups, your apps and personal data will be reset. But they are not difficult to restore, especially if you have enabled constant synchronization with Google.

Flashing via computer

If you cannot enter Recovery mode, then try restoring the tablet via a computer. There are many utilities for this purpose, but for each specific model (or chipset) you need to choose the right application.

So, for tablets on NVidia processors, the developer has released a special application called NVFlash. To flash models on RockChip, there is the RockChip RK Batch Tool application. Other manufacturers also release their own flashing utilities. It is important to study the characteristics of your tablet and find the appropriate software.

Equally important: we recommend using not a desktop computer for flashing (even if you have a UPS), but a laptop. Thanks to the battery, it is protected from problems during a power outage.

Hardware solution

Sometimes software methods cannot save the device at all. Then the only solution is to completely change the main board with all the chips. As a rule, it can be ordered in online stores (most often in Chinese). If you are confident in the straightness of your hands and have the necessary equipment (you are unlikely to cope with a simple soldering iron with a wide tip and a screwdriver), then you can carry out the procedure yourself. It will cost much less than buying a new tablet.

Yes, your personal data and settings will inevitably be lost. But (see above) they can be restored via cloud services or simply manually.